Topics Displaying the 3 most asked questions per topic. Click on a topic to display its top most asked questions
	Recently Added/Updated
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	How can I use Amazon MP3 download service and automatically add songs to the ReQuest server?
	How do I create/mange playlists with Serious Play 4.x?
	[ More...]
	NetSync for iTunes Mac
	NetSync for iTunes for Mac Installation Guide
	NetSync for iTunes Mac will not Launch
	Converting DRM music through iTunes (iTunes Plus)
	[ More...]
	Classical
	What is Classical Music Mode?
	Navigating using Classical Mode
	Classical Music Package - Setup
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	Network Attached Storage (NAS)
	NAS (Network attached storage) FAQ
	How to Setup ReQuest Server to use Network Attached Storage (NAS)
	NAS Troubleshooting and FAQ information
	[ More...]
	iQ
	How can I use Amazon MP3 download service and automatically add songs to the ReQuest server?
	How do I create/mange playlists with Serious Play 4.x?
	Where can I find the manuals for the iQ system?
	[ More...]
	AudioReQuest
	How do I copy music to/from an AudioReQuest in Windows?
	What are the changes for all ReQuest / iQ software releases?
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	[ More...]
	Finetune
	What is Finetune?
	How do I activate Finetune on my iQ?
	How do I set up a Finetune(www.finetune.com) profile?
	[ More...]
	VideoReQuest
	Not getting cover art using Audio or VideoReQuest module for Crestron
	What is the difference between the video outputs of the AudioReQuest?
	Installation and Troubleshooting of Gyration Wireless Keyboard (Quickboard)
	[ More...]
	RipStation
	What do you recommend to build my own RipStation?
	I Am Having Issues With The Hard Drive Bay And/Or Caddy For My AudioReQuest
	What is the warranty on ReQuest products?
	[ More...]
	Netsync for iTunes
	NetSync for iTunes won't work on my Mac.
	How can I use Amazon MP3 download service and automatically add songs to the ReQuest server?
	What software version do I have to have to use NetSync for iTunes
	[ More...]
	Freedom Wireless Controller
	How do I update the Freedom Nokia to run the latest OS? (2008)
	The IP address of the ReQuest does not get saved on the Freedom connect page.
	[ More...]
	General FAQs
	How can I purchase a ReQuest product?
	NetSync For iTunes (NSFiT) will not install under Windows Vista
	How do I set and reset web server password for firmware 2.2.0+?
	[ More...]
	Netsync 2.0
	How to setup a NetSync between two or more AudioReQuest/iQ systems with Serious Play (4.x) on a local area network
	How to setup NetSync between AudioReQuests running software versions 2.2.7 and 1.9.32 on a local area network.
	What TCP Ports does the AudioReQuest use?
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	Serious Play Media Manager
	I downloaded the lastest Adobe flash program and none of my GUIs run through my browser.
	How do I set up my AudioReQuest with the TS.12?
	[ More...]
	echo
	How do I install my echo / Where do I get a manual?
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	ARQLink Pro
	How do I port forward so I can access my unit from outside my home network?
	Unit is on ARQLink but cannot connect
	What TCP Ports does the AudioReQuest use?
	[ More...]
	ARQLink
	How do I port forward so I can access my unit from outside my home network?
	How to create an ARQLink.com account and add AudioReQuest/iQ units to the account.
	How to setup NetSync via ARQLink
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	Flash Remote
	Upgrade to Serious Play and the album art no longer displays on Crestron touch panel(s)
	I downloaded the lastest Adobe flash program and none of my GUIs run through my browser.
	[ More...]
	IMC (Intelligent Media Client)
	NAS (Network attached storage) FAQ
	How to Setup ReQuest Server to use Network Attached Storage (NAS)
	IMC (Intelligent Media Client) FAQ
	[ More...]
	Integration
	Not getting cover art using Audio or VideoReQuest module for Crestron
	What Intergrated devices can I add to the iQ?
	Upgrade to Serious Play and the album art no longer displays on Crestron touch panel(s)
	[ More...]
	iQ IMS
	Where can I find the manuals for the iQ system?
	What Intergrated devices can I add to the iQ?
	How do I install my new Tuner to my iQ system?
	[ More...]
	iQ.IMA
	Where can I find the manuals for the iQ system?
	iQ.IMA FAQ
	Can the IQ IMA cascade to do more than 8 zone output?
	[ More...]
	iQ.TS35
	Where can I find the manuals for the iQ system?
	Can the iQ.TS35 or TS.15 control more than one zone output?
	Sometimes I press the iQ.TS35 screen and it doesn't respond
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	Networking
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	How do I port forward so I can access my unit from outside my home network?
	Audio or VideoReQuest not getting Information from network(CD Info, ARQLink,etc)
	[ More...]
	NetSyncing
	How to setup a NetSync between two or more AudioReQuest/iQ systems with Serious Play (4.x) on a local area network
	How to setup NetSync via ARQLink
	How do I set up my unit on ARQlink?
	[ More...]
	PC & Mac Integration
	How do I copy music to/from an AudioReQuest in Windows?
	How do I Copy Music to/from the AudioReQuest on a Mac?
	How do I create/mange playlists with Serious Play 4.x?
	[ More...]
	Programs
	How do I copy music to/from an AudioReQuest in Windows?
	How do I Copy Music to/from the AudioReQuest on a Mac?
	How do I get music from an AudioReQuest to/from a computer with iTunes?
	[ More...]
	Serial, Ethernet, IR
	What Intergrated devices can I add to the iQ?
	Suddenly lost serial communication with AudioReQuest (firmware 2.2.2 or higher)
	No Control/Feedback for Zone 1 of an F.Series, but Zones 2, 3, and 4 are OK
	[ More...]
	Set-up
	How do I port forward so I can access my unit from outside my home network?
	How do I create/mange playlists with Serious Play 4.x?
	How do I set up my unit on ARQlink?
	[ More...]
	Software
	What are the changes for all ReQuest / iQ software releases?
	What software version do I have to have to use NetSync for iTunes
	What is the difference between the video outputs of the AudioReQuest?
	[ More...]
	Software Version 1.9.X
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	How do I port forward so I can access my unit from outside my home network?
	How do I set up my unit on ARQlink?
	[ More...]
	Software Version 2.X.X
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	How do I port forward so I can access my unit from outside my home network?
	How do I set up my unit on ARQlink?
	[ More...]
	Software Version 4.X. - Serious Play 4.0
	What are the changes for all ReQuest / iQ software releases?
	NetSync for iTunes won't work on my Mac.
	How do I port forward so I can access my unit from outside my home network?
	[ More...]
	Sony Changer
	What changers does the VideoReQuest support?
	My Sony changer is not functioning correctly, how do I get it fixed?
	How do I set up parental controls on my Sony Changer for VideoReQuest.
	[ More...]
	Switchers
	What serial cables are used to connect the VideoReQuest to a video switcher?
	The Sima video switcher has been discontinued.
	Can the Sima switch output component and composite at the same time?
	[ More...]
	Themes
	GUI Themes for ReQuest Servers Running 1.9.x
	What resolution does the AudioReQuest output?
	TS.12/TS.15 Not working properly
	[ More...]
	Transferring Music
	How to Transfer Music in a RipStation and Maintain Playlists
	AudioReQuest drives running SERIOUS PLAY software don't show up in RipStation
	Can my Audio Request work with music subscription services?
	[ More...]
	Troubleshooting
	How do I Copy Music to/from the AudioReQuest on a Mac?
	Unable to connect to samba with Mac OS 10.4 (Tiger) or 10.5 (Leopard
	What do you recommend to build my own RipStation?
	[ More...]
	TS.15
	Where can I find the manuals for the iQ system?
	TS.15 and TS.15N Common Questions
	Can the iQ.TS35 or TS.15 control more than one zone output?
	[ More...]
	Video
	What is the difference between the video outputs of the AudioReQuest?
	Upgrade to Serious Play and the album art no longer displays on Crestron touch panel(s)
	How do I put screen saver digital pictures onto the AudioReQuest from Windows?
	[ More...]
	Web Page/Dealer Zone
	I get a "No Longer Logged In" error when I log into the dealer zone in IE
	Mac gets "No Longer Logged In" error when I log into the Dealer Zone with Safari
	I am trying to log into my Dealer Zone, but my log-in info appears wrong
	[ More...]
	Web Server
	How do I create/mange playlists with Serious Play 4.x?
	All music from ReQuest server not showing up in iTunes after using NetSync for iTunes
	How does dual encoding handle previously encoded CDs?
	[ More...]
	Accessories
	How do I port forward so I can access my unit from outside my home network?
	What Intergrated devices can I add to the iQ?
	Setting up AudioReQuest or VideoReQuest on a Wireless network.
	[ More...]
	ARQ1, ARQ1-Pro
	What is the difference between the video outputs of the AudioReQuest?
	What is the warranty on ReQuest products?
	What kind of keyboards can I connect to my AudioReQuest or VideoReQuest
	[ More...]
	ARQ2, ARQ2-Zone
	What is the difference between the video outputs of the AudioReQuest?
	I Am Having Issues With The Hard Drive Bay And/Or Caddy For My AudioReQuest
	What is the warranty on ReQuest products?
	[ More...]
	ARQPocket
	Audio
	I use FLAC on my AudioReQuest, what other players and devices support it?
	Can my Audio Request work with music subscription services?
	With dual encoding enabled, what bit rate does the ReQuest playback?
	[ More...]
	Booting Problems
	ReQuest with Aluminum Caddy and Plastic Bay not booting
	The status light on the ReQuest keeps flashing red and green
	My AudioReQuest is not powering up?
	[ More...]
	Dealer Information (dealer zone only)
	How do I remove an AudioReQuest from my ARQLink account
	[ More...]
	Encoding Music
	AudioReQuest unable to find CD information (2.2.x and 1.x ONLY)
	What do you recommend to build my own RipStation?
	What is Dual Encoding?
	[ More...]
	FAQ
	How do I copy music to/from an AudioReQuest in Windows?
	How do I Copy Music to/from the AudioReQuest on a Mac?
	How do I get music from an AudioReQuest to/from a computer with iTunes?
	[ More...]
	Functionality - "How to"
	What are the changes for all ReQuest / iQ software releases?
	How can I use Amazon MP3 download service and automatically add songs to the ReQuest server?
	How do I create/mange playlists with Serious Play 4.x?
	[ More...]
	General
	What are the changes for all ReQuest / iQ software releases?
	NetSync For iTunes (NSFiT) will not install under Windows Vista
	I downloaded the lastest Adobe flash program and none of my GUIs run through my browser.
	[ More...]
	Hardware
	What Intergrated devices can I add to the iQ?
	What is the difference between the video outputs of the AudioReQuest?
	Setting up AudioReQuest or VideoReQuest on a Wireless network.
	[ More...]
	Installation
	How to setup a NetSync between two or more AudioReQuest/iQ systems with Serious Play (4.x) on a local area network
	Not getting cover art using Audio or VideoReQuest module for Crestron
	NetSync For iTunes (NSFiT) will not install under Windows Vista
	[ More...]
	N., F., Z., & S.Series, ARQIVE
	What is the difference between the video outputs of the AudioReQuest?
	Tunebite is giving me a "playback error"
	I Am Having Issues With The Hard Drive Bay And/Or Caddy For My AudioReQuest
	[ More...]
	Nitro, Fusion, Tera, Triton
	What is the difference between the video outputs of the AudioReQuest?
	I Am Having Issues With The Hard Drive Bay And/Or Caddy For My AudioReQuest
	What is the warranty on ReQuest products?
	[ More...]