ReQuest’s highly anticipated new product lineup, the 2012 Ecosystem, is now shipping. Complemented by the release of Serious Play 6.4.2, nearly all of ReQuest’s products have been retooled and refreshed for 2012.

ReQuest’s flagship server, the F3, has been changed to a new form factor with the CEDIA channel in mind. The new full sized 1U chassis is more rack friendly and new software updates bring great new features like SiriusXM, IC Realtime video monitoring and more.

The true power of the ReQuest ecosystem is unlocked with the introduction of the new MP^PLUS. Designed to be the workhorse of your video solution, MP^PLUS brings the power needed to serve your Maestro streams as well as home TV viewing plus a built-in Blu-ray drive for archiving your music and movies directly to your NAS storage device.

Expanding your video environment is now easier than ever with the new MP^MINI. All the movie, music, and Maestro streaming features of the MediaPlayer are included in a small, whisper quiet chassis ideal for bringing your ReQuest library into all the other rooms of your home.

For more information on these and all ReQuest products, visit our website.

This month’s Serious Play update also includes iQ room support in Maestro and the ability to stream SiriusXM on your system. Contact sales for details. For full Serious Play 6.4.2 release notes, click here.

Why make your installations into science projects? Keep your projects sensible and reliable by combining the most robust and reliable network hardware with the most innovative server based media solution. ReQuest is now part of the Pakedge Alliance.

The newest ReQuest F3 and MediaPlayer servers have been extensively tested for interoperability with the Pakedge custom networking solution and this Alliance provides the Custom Installer with an added level of assurance that Pakedge is committed to serving this unique market with the support of existing systems and the development of new technology.

Using NetSync for iTunes 2 with Mac OSX 10.7 (Lion)

In order to use NetSync for iTunes 2 with Apple’s latest desktop operating system, you will need to run a patch.

1. Click here to download the zip file containing the software patch.
2. Open the file from your browser’s downloads:
3. Double click nsfit2_lion_patch.dmg from that list. You may get a warning:
4. Switch to the window containing the patch file (it may pop up behind your web browser) and double click on “NetSync for iTunes 2 Lion Patch”:
5. The patch will run and you will receive a confirmation window:

Browse, Control and Stream – Maestro brings ReQuest to your iPad

Maestro puts your entire ReQuest movie library right in the palm of your hands. Just fire up your iPad, point to a Maestro-enabled ReQuest web server, and start browsing your movies with the intuitive gesture based controls you expect from an iPad application.

Sort your movies by title, recently added or recently played. Use live-search to quickly find just the right movie. When you see something you like, tap a button to send it to your giant screen MediaPlayer equipped TV or tap another button to stream it directly to your iPad over WiFi or 3G.

Maestro is both a control GUI and a player application, but purchasing the Maestro service also unlocks the ability to stream your movies to any web browser right from your familiar web server interface.

Click here to learn more about Maestro by ReQuest!

Dealers – log in to the dealer zone for a special offer now!

F3 – All The Features You Love in a Compact New Package

ReQuest has wrapped up the entire ReQuest experience into a single box. With 3 independent analog zones of audio and 1 HD digital output, the new F3 can truly provide the brains of any multiroom solution.

With a fanless chassis, optional whisper-quiet solid state drive, and the ability to playback 96kHz/24-bit HD Audio, F3 provides a truly pristine and detailed listening experience suitable for any audio enthusiast’s listening room.

Add a MediaPlayer and a ReQuest-approved NAS, and the F3 becomes a true entertainment powerhouse. Archived DVD and Blu-ray movies, Hulu, YouTube, and your NetFlix Watch Instantly queue blend seamlessly together into a tapestry of entertainment options all delivered in blazing 1080p to any connected TV. With a Blu-ray connection kit, you can also control the Sony Megachanger, allowing you to browse up to 400 Blu-ray discs seamlessly in the same intuitive interface.

New price sheets are available in our Dealer Zone.

Click Here for the “F3 for Music Lovers” Datasheet

Click Here for the “F3 for Movie Lovers” Datasheet

Click Here for the “F3 for Multiroom” Datasheet

Maestro – Browse, Control and Stream

Coming soon, ReQuest on every iOS and Android equipped device! Control your system in the house or stream your music and movies over 3G anywhere. Stay tuned or follow us on Twitter for updates!

A new product FAQ as well as a recording of our recent webcast announcing these updates and more will be available in the Dealer Zone on Thursday.

OSA International, a premier producer for special events and integrated system solutions, has provided Harmony digital signage for valued clientele. At the 2011 NBA All-Star Jam Session, held in conjunction with the NBA All Star Game in Los Angeles, six Harmony units were implemented to provide up to date information for guests arriving at the main entry, the NBA Autograph Stage, the map and guide areas, and the Fit Court.

Harmony, the digital signage and commercial audio platform from ReQuest, provides a web-based platform for making full motion digital signage presentations from any networked computer with no third-party involvement. This flexibility coupled with the Harmony Player’s ability to operate with or without a live network connection makes Harmony a compelling option for bringing digital out-of-home presentations to live, impromptu, and even touring events. At Viper Alley, a new north shore Chicago venue featuring live music and entertainment, two Harmony units were utilized for digital signage at the main entry and on twenty-one video displays throughout the venue. Philip Lentini, Vice-President of OSA Integrated Solutions, comments, “The ease in which the Harmony devices can be programmed and allow for independent audio/video streams makes Harmony a great solution for OSA’s wide array of projects. The modest cost to implement and quick ROI is a perfect solution for OSA and our clients.” Harmony developers and personnel have worked closely with OSA and other Harmony dealers to develop a full-featured system that allows users at all skill levels to realize their widescreen concepts in a user-friendly environment. Recent updates to the Harmony solution have delivered an even greater set of tools including the ability to incorporate live television streams into their custom branded visuals. Recently, Harmony also became the only platform that allows you to distribute digital signage presentations, background music, and custom audio messaging simultaneously from a single player at a single price-point. “We want to make life easy for our dealers as well as our customers,” says ReQuest CEO Peter Cholnoky, “and the best way for us to do that is to make a great product with an uncomplicated sales pitch. Harmony does it all from one box for one price.” With over 40,000 servers sold worldwide, ReQuest’s Harmony leverages over a decade of development in remote management, content syncing, and media organization. Harmony is a unique commercial music and video service providing complete flexibility for the client to furnish detailed schedules of their music and video either in a global, regional or local setting. The application also integrates advertising and company messaging within the music playlists, or video shows so businesses can promote specials or marketing messages during targeted times. If you would like more information about Harmony by ReQuest or how to become a reseller, visit our website.

Harmony by ReQuest offers both self-service digital signage and commercial audio from a single device.

ReQuest has upgraded customers to Harmony version 2.0, a free and major software update of the company’s web-based commercial music and digital signage solution. Harmony is the first in the industry to offer both digital signage and commercial audio simultaneously from a single, compact player.

“Our goal is to empower businesses with easy to use tools,” says Andy Lopez, ReQuest Director of Sales. “Combining both services into a single platform with one player eliminates complexity and provides a fast and affordable way for companies to deploy music and digital signage.”

With Harmony, ReQuest offers a solution that uses a single player for all content and a web based control and management system that does not require customers to install or maintain any software. Harmony delivers a self-service solution for creating digital signage without the bottleneck of submitting changes and updates to a third party. Managers simply log in to Harmony, upload existing marketing and branding collateral, and create their own captivating digital signage within a simple drag-and-drop interface.

With Harmony 2.0 business owners can run another wire from the same unobtrusive Harmony Player to an in-house stereo system and discover highly customizable music and custom audio messaging controlled by the same web-based management and scheduling system. Signage, music and messaging can be controlled on a device-by-device basis allowing for pinpoint accurate targeting of messaging and atmosphere. Any number of locations can be monitored and controlled from a laptop anywhere in the world.

“Offering a single price point for both Digital Signage and Commercial Audio has allowed Logic Integration to design customized solutions for both small businesses and global corporations”, offers Bill Craig, VP of Business Development for Logic Integration in Denver, Colorado. “With the Harmony Digital Signage system we have been able to meet the needs of companies ranging from a local yogurt shop with several regional locations to an international headquarters with facilities on all seven continents.”

With over 40,000 servers sold worldwide, ReQuest’s Harmony leverages over a decade of development in remote management, content syncing, and media organization. Harmony is a unique commercial music and video service providing complete flexibility for the client to furnish detailed schedules of their music and video either in a global, regional or local setting. The application also integrates advertising and company messaging within the music playlists, or video shows so businesses can promote specials or marketing messages during targeted times.

For more information about Harmony by ReQuest or how to become a reseller, please visit http://harmony.request.com/

Custom Integrator Finds New Opportunities in Commercial Channel

Jeff Franklin, owner of Connecticut based Home Theater Associates, has found a way to leverage his existing contacts and custom installation experience into success in a new channel. “I was hesitant at first, but the initial feedback from clients was beyond my expectations and as I became more confident, the sales began to flow”

Over the last two months, Jeff has begun offering Harmony by ReQuest among his portfolio of services. Harmony’s one-stop digital signage and commercial audio solution has revitalized his business. “I searched my client-base for commercial business owners and contacted them about a unique opportunity that could help brand their company. I was surprised how many business owners wanted to get involved with digital signage but didn’t know how to get started. The Harmony solution was incredibly easy to set up and deploy for each individual client. It has become a great sales tool.”

Harmony by ReQuest is a web based digital signage and commercial audio solution that has been making headway through the custom integration channel as a way for dealers to explore a whole new realm of business with a feature that is uncommon in the CEDIA channel – a recurring revenue stream.

“The business model has changed dramatically in the past couple of years for the Custom integrator,” states Andy Lopez, Director of Sales for ReQuest Inc. “A product and service like Harmony by ReQuest can provide those dealers with a real opportunity to achieve success. Jeff and other dealers like him can continue to grow their business while working within a framework they already know.”

The product is designed to empower businesses by offering them a set of familiar tools for turning existing marketing materials into easily deployed, professional looking digital signs. “I was not a PowerPoint user,” Jeff admits, “but within a couple of days I was producing high quality demos that were personalized to each individual client.”

Built upon a Software as a Service (SaaS) foundation, Harmony removes the middle-man from the process of creating and deploying custom digital signs. Business owners or internal marketing personnel can easily combine their own graphics and branding materials with full motion video and even add in real-time information from blogs, Twitter feeds, stock tickers, weather reports and other live information.

Updates can be made and deployed quickly by the businesses themselves without ever having to submit their changes to digital signage experts or consultants. From engaging menu boards at a national chain of restaurants to a lively happy hour announcement at the local pub, ReQuest’s aim when building Harmony was to put high-end audio and video branding within the grasp of any sized company.

Most restaurants, banks, retail, and multi-location companies deal with similar branding challenges every day – how to combine customized digital signage, music, and messaging to create a customer experience tailored to the special needs of each location. The deep scheduling system Harmony provides allows for levels of control that extend from the national level all the way down to exact times of day at single Harmony devices in each location. Managers and marketers count every hour of the day at every site as an opportunity to “Electrify their brand” and according to Andy, “We are also the only product available that provides, not only easy to build and manage digital signs, but out of the same box and the same application, custom scheduled background music.”

If you would like more information about Harmony by ReQuest or how to become a reseller, click here to visit our website.

HD Audio F4 V5

Our top of the line music and media server just got better! With Serious Play 6.3.2, F4 V5 systems are capable of playing Hi-Def Audio! 96kHz/24-bit Audio – the benchmark of truly high-definition listening!

Substantially better than and 128 kbps MP3, 96kHz/24-bit HD Audio brings the most realistic sound and greatest sonic detail available to any music file format. New to HD Audio? Check out HDTracks.

• 4 independent zones of audio

• 1TB of built-in storage plus support for NAS

• Add MediaPlayers or IMCs for video and multimedia playback

• Now with HI-Def Audio!

Click Here for a Data Sheet